LOCAL mobile operator Airtel Tanzania has been ranked first in its quality of service (Q-O-S) in the recently released report by the Tanzania Communications Regulatory Authority (TCRA).

According to the report, the telco operator has secured the top position in the Quality of Service (QoS) category with a 98 percent rating, an improvement from 97 percent at the end of March 2024 and 95.1 percent for the Quarter ending December 2023.

The July 24th report which is released on a quarterly basis scopes the state of ICT sector and its players.

The report further highlights that Airtel Tanzania holds the second position in network availability whereas it has passed the target in nineteen out of twenty measured service areas.

Additionally, the report outlines that the Call Connection Failure Rate measures the percentage of calls that failed to connect after dialling due to technical reasons. 

The threshold for compliance is less than 2 percent. Airtel passed the target in all twenty measured service areas. 

The statistics report also details that Airtel Money Tanzania holds the second position in mobile transactions across the country with over 82.8m/- transactions for the quarter ending June 2024.