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Vodacom M-PESA withdrawal charges cut to 20 per cent

16th April 2012
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Vodacom Managing Director Rene Meza

Vodacom Tanzania has announced the slashing of charges for withdrawing money from M-PESA agents to as low as 20 per cent effective from today.

According to Vodacom Managing Director Rene Meza, Vodacom subscribers are now able to withdraw money from any agent in the country and will be charged in line with these new lower tariffs “which will stimulate further the social and economic activities of people registered with Vodacom M-PESA services”.

“We understand the economic situation in the country and know how M-PESA has become a necessary service in the daily lives of Tanzanians, so we have decided to make it more affordable and easier for our customers. This is indeed our key focus this year and beyond,” he said in a press release issued yesterday to introduce the new withdrawal fees.

The development comes just a few months after the company slashed its sending fee charges to as little as 50/- per transaction and launched a 90-day “transact and win” promotion, which we see a total of 480m/- won over the entire period of the promotion.

“Our commitment is to ensure that our customers are happy and empowered using M-PESA services. We will keep improving the products and services we offer on M-PESA to ensure relevance to the daily lives of customers,” the Vodacom MD pointed out.

Vodacom M-PESA is a readily available window for a variety of payment services, including utility bills such as LUKU (for electricity), Dawasco (for water), DSTV and National Examinations Council of Tanzania fees.

It can also be used to pay for tickets for local flights on Precision Air and Coastal airlines and bus tickets, pay school fees, and deposit and withdraw money through CRDB Bank and Western Union.

With an agent network of more than 20,000 across Tanzania, Vodacom M-PESA is widely acknowledged as a dependable mobile money solution in the country.

SOURCE: THE GUARDIAN
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