Kenya Airways, Cellulant partner in online ticketing move

10Dec 2017
The Guardian Reporter
Guardian On Sunday
Kenya Airways, Cellulant partner in online ticketing move

KENYA Airways has partnered with Cellulant in a move that will provide a variety of mobile and bank payment options to its customers paying for bookings online.

Kenya Airways Chief Commercial Officer Vincent Coste

The first of its kind payment solution in Kenya for corporates is in partnership with Pesalink, a switch which has over thirty banks in Kenya, to offer bank payment options for Kenya Airways customers.

 

Commenting on the partnership, Kenya Airways Chief Commercial Officer Vincent Coste noted that the airline is keen to continually offer innovative solutions at a speed to match the constantly evolving marketplace by embracing technology to enhance customer experience and increase efficiency in how it does business.

 

"We continue to partner with the different Fintech companies across the world which will help Kenya Airways improve the online payment experience and increase confidence to its customers while paying for their tickets at Kenya Airways website and mobile app", Said Vincent Coste.

 

Kenya Airways is the first merchant to offer Pesalink through Cellulant's Mula payments platform at the checkout page, a move that will see KQ customers enjoy low transactional fee when making ticket payments using Pesalink on Kenya Airways website and mobile app for amounts up to Ksh 999,999.

 

Group Head of New Product Execution at Cellulant Bryan Kariuki said; "We are proud to power payments for Kenya Airways. Through our Mula payment platform, customers in Kenya can now book their tickets online using over 30 mobile money wallets and banks.

 

This is a first in the region. We are now rolling out this capability across 33 countries in Africa, to include over 140 mobile money wallets and banks."

 

Integrated Payment Services Ltd (IPSL) CEO Michael Mbuthia said, "This is our first integration of its kind and we are glad to partner with Kenya Airways. Customers flying the Pride of Africa will now be able to make ticket payments using Pesalink for amounts up to Ksh 999,999".

 

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